Privacy Policy
Effective Date: June 24, 2026
1. Introduction
Woody & Son's Disposal, LLC ("Woody & Son's Disposal," "Company," "we," "our," or "us") respects your privacy and is committed to protecting the information you provide when visiting our website, requesting services, communicating with us, or otherwise interacting with our business.
This Privacy Policy explains:
- What information we collect
- How we collect it
- How we use it
- When we share it
- Your privacy rights
- How our SMS communications operate
This Privacy Policy applies to our website, online forms, customer portals, social media pages, text messaging programs, customer service communications, and any other interactions with our company.
2. Information We Collect
We may collect information directly from you, automatically through our website, and from service providers assisting us in conducting business operations.
Personal Information
Information you voluntarily provide may include:
- First and last name
- Email address
- Mobile phone number
- Service address
- Mailing address
- Billing address
- Account information
- Payment information
- Customer service communications
- Service requests
- Survey responses
- Reviews and feedback
Commercial Information
We may collect information relating to:
- Requested services
- Pickup schedules
- Account history
- Billing history
- Customer support interactions
Website Usage Information
We may automatically collect:
- IP address
- Browser type
- Device type
- Operating system
- Referring websites
- Pages viewed
- Time spent on pages
- Clickstream data
- Geographic region
Cookies and Tracking Technologies
Our website may use:
- Cookies
- Web beacons
- Pixels
- Analytics tools
- Session storage technologies
to improve website performance and understand visitor behavior.
3. How We Collect Information
We may collect information when you:
- Complete a website form
- Request a quote
- Become a customer
- Contact customer service
- Subscribe to communications
- Engage with our chatbot
- Call our business
- Send emails
- Interact with advertisements
- Visit our website
We may also collect information through automated technologies including cookies, advertising platforms, analytics tools, and customer relationship management systems.
4. How We Use Information
We use information for legitimate business purposes including:
Service Delivery
- Establishing customer accounts
- Scheduling service
- Managing pickups
- Processing payments
- Providing customer support
Communications
- Responding to inquiries
- Sending service updates
- Sending billing notifications
- Confirming service requests
Marketing and Advertising
- Measuring advertising performance
- Improving marketing campaigns
- Providing relevant promotions
- Analyzing website engagement
Business Operations
- Fraud prevention
- Security monitoring
- Website improvements
- Internal reporting
- Compliance with legal obligations
5. SMS Communications
By providing your mobile phone number and affirmatively opting in, you consent to receive SMS text messages from Woody & Son's Disposal regarding:
- Service reminders
- Pickup notifications
- Billing notifications
- Customer service communications
- Account updates
- Appointment confirmations
- Service-related announcements
Message Frequency
Message frequency varies based upon your relationship with us and service activity.
Message and Data Rates
Message and data rates may apply.
Opt-Out
You may opt out at any time by replying:
STOP
Help
For assistance, reply:
HELP
or contact our office directly.
SMS Consent Protection
SMS consent is not shared with third parties or affiliates for marketing purposes.
Mobile information will not be sold, rented, or shared with third parties for promotional or marketing purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties except vendors and service providers necessary to facilitate SMS communications.
6. Advertising, Analytics, and Tracking Technologies
We may utilize third-party advertising and analytics providers including:
- Google Analytics
- Google Ads
- Google Tag Manager
- Meta Pixel
- Call tracking providers
- CRM and marketing automation systems
- Other advertising platforms
These technologies help us:
- Measure advertising effectiveness
- Understand visitor behavior
- Improve website functionality
- Deliver relevant advertisements
Information collected through these technologies may include:
- Pages visited
- Website interactions
- Device information
- Browser information
- Approximate geographic location
7. Interest-Based Advertising
We may work with advertising partners to display advertisements that may be relevant to your interests.
These partners may use cookies, pixels, and similar technologies to collect information about your interactions with our website and other websites.
You may manage advertising preferences through:
Google's Ad Settings
Network Advertising Initiative
Digital Advertising Alliance
8. Information Sharing
We do not sell personal information.
We may share information with:
Service Providers
Including:
- Payment processors
- Website hosting providers
- CRM providers
- Call tracking providers
- Marketing platforms
- Communication vendors
- Analytics providers
Legal Requirements
- We may disclose information:
- To comply with legal obligations
- To respond to lawful requests
- To protect rights and property
- To prevent fraud
- To ensure public safety
Business Transfers
- Information may be transferred in connection with:
- Mergers
- Acquisitions
- Asset sales
- Corporate reorganizations
9. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Data Retention
We retain information only as long as reasonably necessary to:
- Provide services
- Maintain records
- Meet legal obligations
- Resolve disputes
- Enforce agreements
11. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or policies of those websites.
12. Children's Privacy
Our website and services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children.
13. California Privacy Rights
Although Woody & Son's Disposal operates in Missouri, California residents may have certain rights under applicable privacy laws.
California residents may request:
- Access to collected information
- Correction of inaccurate information
- Deletion of personal information
- Information regarding disclosures
We do not sell personal information.
To exercise your rights, contact us using the information provided below.
14. Missouri Residents
Missouri residents may contact us regarding questions about how their information is collected, used, stored, or disclosed.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated Effective Date.
Continued use of our website or services after changes are posted constitutes acceptance of the updated Privacy Policy.
16. Contact Information
Woody & Son's Disposal, LLC
Farmington, Missouri
Phone: (573) 664-1003
Email: [email protected]
Website: https://woodyandsonsdisposal.com/